Products

ITIS
Integrated Technical Information System
Online delivery of product-specific and market-specific repair, diagnostic and service information to improve customer service.
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Blaise
Technical Content Management System
Comprehensive and fully integrated authoring, document management and publishing technology for greater consistency and lower publishing costs.
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DSR
Digital Service Record
DSR – is an electronic version of the paper based Service History Book that improves customer retention and increases service and parts volumes.
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DSC
Digital Service Checksheets
DSC replaces the paper based service checksheet with a tablet based fully integrated digital process that enhances technician efficiency and customer satisfaction.
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Analytics
Unlocking the Value in After Sales Data
Analytics provide real time data on activity in the network, improving customer satisfaction, whilst highlighting revenue opportunities.
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TSA
Translation Service Agent
TSA – Controls Translation Content. Minimises translation requirements and manages the transaction market place more efficiently.
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