The Connected Company
In addition to leading edge customer applications, we also provide the supporting back end systems, allowing for the management of complex data and workflows. We significantly reduce the costs of doing business whilst improving customer satisfaction and profitability through the provision of more accurate, timely and accessible information.
Online delivery of product-specific
and market-specific repair,
diagnostic and service information to improve customer service.
Comprehensive and fully integrated authoring, document management and publishing technology for greater consistency and lower publishing costs.
DSR – is an electronic version of the paper based Service History Book that improves customer retention and increases service and parts volumes.
Analytics deliver vital insights into activity and issues in the repair network, furnishing OEMs with the ability to react in real-time.
TSA – Controls Translation Content. Minimises translation requirements and manages the transaction market place more efficiently.
JCB implements Blaise
Cognitran have implemented an authoring and publishing system for JCB, the global manufacturer of construction and agricultural equipment. Since implementation, JCB have benefitted from maximum reuse of existing content (typically 80%), minimised translation costs...find out more
The latest news from Cognitran
Posted: 9 August 2019
As of Aug. 8, 2019, Cognitran has been acquired by Snap-on. With the acquisition Snap-on further expands capabilities in repair and information solutions. Snap-on Incorporated (NYSE: SNA), a leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tas...read more
Posted: 1 March 2019
Cognitran has opened a new UK office in Coventry as part of its ongoing expansion. The launch of a second UK office comes at a time of rapid growth and will create a number of new software development jobs in the area. Chief Operating Officer, Ben Schneider commented “The highly collaborative nature of our work with our customers has been an important factor in e...read more